Who to contact at school

Saesneg yn unig...

School office - 01492 574592 / swyddfa@porthyfelin.conwy.sch.uk

• Queries regarding school dinners
  
• Payments and parentpay
  
• Absence from school due to illness or appointment
  
• Picking-up/dropping-off early
  
• To speak to a member of the leadership team in an emergency

Class teacher – ClassDojo

• Message your child’s teacher if you want to share something positive from home or
• congratulate your child on something they have done in school
  
• Message your child’s teacher if you have a small query or would like to find out something simple, for example: On what day does Owain need his P.E. kit?
  
• Message on Class Dojo to ask the teacher if you could arrange to see them/talk to them on the phone
  
• Message your child’s teacher on Class Dojo if your child has any minor worries, e.g.: Jack didn’t quite understand the … work today; could you speak to him about it please? Sarah’s worried about … is there any way you can help?

Do not use ClassDojo to:

• engage in conversations – an appointment should be made for any discussions
  
• question teacher’s decisions
  
• be offensive towards anyone
  
• post comments about other people’s children
  
• to make a complaint – please refer to the school’s complaint policy on website

Headteacher/Senior Leadership Team

ClassDojo –

• Share anything positive from home
  
• Small queries like confirming training and holiday dates

Email – pennaeth@porthyfelin.conwy.sch.uk

• Raise any complaints, behaviour or bullying concerns
  
• Urgent issues regarding your child or family