Who to contact at school

School office - 01492 574592 / swyddfa@porthyfelin.conwy.sch.uk

  • Queries regarding school dinners
  • Payments and parentpay
  • Absence from school due to illness or appointment
  • Picking-up/dropping-off early
  • To speak to a member of the leadership team in an emergency

Class teacher – ClassDojo

  • Message your child’s teacher if you want to share something positive from home or
  • congratulate your child on something they have done in school
  • Message your child’s teacher if you have a small query or would like to find out something simple, for example: On what day does Owain need his P.E. kit?
  • Message on Class Dojo to ask the teacher if you could arrange to see them/talk to them on the phone
  • Message your child’s teacher on Class Dojo if your child has any minor worries, e.g.: Jack didn’t quite understand the … work today; could you speak to him about it please? Sarah’s worried about … is there any way you can help?

Do not use ClassDojo to:

  • engage in conversations – an appointment should be made for any discussions
  • question teacher’s decisions
  • be offensive towards anyone
  • post comments about other people’s children
  • to make a complaint – please refer to the school’s complaint policy on website

Headteacher/Senior Leadership Team

ClassDojo –

  • Share anything positive from home
  • Small queries like confirming training and holiday dates

Email – pennaeth@porthyfelin.conwy.sch.uk

  • Raise any complaints, behaviour or bullying concerns
  • Urgent issues regarding your child or family